soudirand soudirand
  • 12-05-2020
  • Business
contestada

What is the kano's model

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karenmelendez1243 karenmelendez1243
  • 12-05-2020

Answer:

The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories.  Hope it helps

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